NEW VID INFO
10 Tower Office Park, Suite 212,
Woburn, MA 01801
Monday-Thursday 9am-4pm Eastern Standard Time and
Toll Free 888-311-2400
this link to email HisXpress.com: Info@hisxpress.com
may order online or by
phone, 781-937-9953, toll free # 888-311-2400 or FAX
your order to
781-937-3637. Our office is open Monday-Thursday
9am-4pm Eastern Standard Time and Friday, 9am-Noon.
DOMESTIC ORDERS: All
shipments are delivered via the United States Postal
Service Priority Mail. A shipping confirmation
email with tracking number will be sent when your
package ships. You
will not be charged until your order is ready to ship.
DOMESTIC SHIPPING CHARGES:
and territories are $8.00 flat rate per
order. If we ship a partial order there is NO
additional charge to ship
the remaining back ordered items.
International customers must select OPTION A or
Shipping times vary from country to country.
Shipping cost is based on the entire orders package
weight with a minimum charge of $15.00. This package
requires NO special handling.
There is minimal
customs risk in the country of delivery and you do
not live in Germany or other customs sensitive
countries. If we
partial order there is NO additional shipping charge
to ship the remaining back
shipped USPS Parcel Post Air Mail.
Maximum of 8 discs
per envelope. Orders of 9 discs or more will be
divided accordingly. The
DVD discs are placed in DVD
sleeves with paper COVER ART and shipped
together in a 6x9 envelope. No plastic case is
shipped. MAXIMUM OF 8 discs per envelope.
If you prefer
NO COVER ART you
must type NO COVER
INSTRUCTIONS box at checkout EVERYTIME YOU
ORDER AT HisXpress.
If you don't type
NO COVER ART in
future orders YOU WILL
ART with DVDs in ONE envelope.
to 8 DVD disc order
9 to 16 DVD disc order
$38.00 17 to 24 DVD disc order
$49.00 25 to 32 DVD disc order
Note: Artwork that is
will not be shipped. Some Video titles may
bonus discs and will be shipped/charged
accordingly. If we ship a
partial order there is NO additional shipping
charge to ship the remaining back
All DVDs and Videotapes are in the NTSC format. You
must have NTSC
compatible equipment. We welcome International
orders however we are
not responsible for Custom seizures and non-delivery
of items for any
other reason, know or unknown. If you know your
Department may seize adult material then we suggest
you select OPTION B
is transmitted via a secure server. In addition
New Millennium Video NEVER shares your email or
with any other companies.
and international, are shipped in a plain box with
no indication of the
contents. Our return address is:
10 Tower Office Park
Woburn, MA 01801
PAYMENT METHODS: We
MasterCard, American Express, Discover Card. Money
orders and personal checks are also
excepted for domestic orders.
RETURNS AND EXCHANGES:
responsible for return shipping charges. We will
shipping for replacement order. DVD
or Videotape that is not viewable due to
manufacturing defect will be
replaced with the same title. All exchanges MUST be
us by either phone call or email.
Sealed returns must be shipped back to us within 30 days of the ship date on your packing slip to receive a refund.
No returns after 30 days will be accepted.
ALL returns MUST be pre-authorized by us by either phone call or email.
Please call during
Mon-Thursday 9am to 4pm and Friday 9am to noon
Eastern Standard Time USA
Please note that videos
returnable due to content dissatisfaction. We will
not accept videos
back where as the actual content differs or appears
to differ from the cover art or on our website
description. In the adult industry cover art,
descriptions and images may not always be
representative or the videos
contents. In addition we reserve the right not to
honor any price
mistakes due to typographical errors.
HisXpress is a division of New
Millennium Video. We are located just outside Boston,
Massachusetts and have operated several mail-order web sites for
the past 16 years.
New Millennium Video
10 Tower Office Park Suite 212
Woburn, MA 01801
(888) 311-2400 toll-free
(781) 937-3637 FAX